We offer one-on-one appointments with experienced physiotherapists in a private, quiet office. By offering a range of diversified treatment options and hands-on individual care, we get you moving! Our team uses a blend of manual therapy techniques in conjunction with targeted exercises and pain management strategies for you to use at home. We treat our patients as a whole and strive to meet your individual goals.
We do not have a waiting list. Patients can book appointments within a week and we are also open on Saturdays to accommodate patients who are unable to make it between Tuesday and Friday.
You do not need a doctor’s referral to come to physiotherapy! Some insurance companies may require a doctor’s referral to be able to direct bill. Check with your insurance provider before booking an appointment.
You may choose which physiotherapy clinic you prefer to attend. Some clinics may have specific service contracts with third-party payers such as WSIB. Choosing a clinic where you feel comfortable is important. Trusting in your healthcare provider has been proven to improve your outcomes.
This will depend on your specific plan details. You can check your plan's physiotherapy coverage by phoning your insurer, checking your online account, or looking at the documentation provided to you by your insurer. Physiotherapy may be a combined benefit with other healthcare professionals such as massage therapy and chiropractic.
We can direct bill most insurers. We use Telus Health for most of our insurance companies and can also direct bill to Blue Cross, Sunlife Financial, Green Shield, SSQ, and Empire Life. We also direct bill to WSIB for workplace accidents and car insurance providers for car accidents (MVAs). Each insurance plan may vary as to whether the payment is sent directly to the healthcare provider or to the insured patient. Some insurance companies may also require a doctor's referral to be able to direct bill. Call your insurance company or check your online account before your first visit to find out.
At your initial assessment, your physiotherapist will take a complete history of your injury or illness and ask you questions about your current concerns. Your physiotherapist will then assess the function of the affected area to determine a therapeutic diagnosis. This might include looking at your strength, range of motion, or balance. This information will help us develop a plan to treat the problem with the goal of restoring your function, preventing further injury in the future, and to enhance your quality of life.